Returns and exchanges

We have imagined our pieces so that they live and evolve with your children in the greatest comfort. A sizational guide is at your disposal for all items. We hope that you are fully satisfied with our clothes.

If, however, it should not be the case, we will be happy to accept your return or exchange within a time of time of 14 days After confirmed delivery of your purchase.

To return an article, we thank you for sending us an email to hello@upe-family.fr And we will quickly tell you the process to follow. As we manufacture primarily on pre-order and limited series, we will do our best to meet your request.

Please carefully pack the returned room and make sure it is well protected so that it is not damaged during transport. You are in charge of sending your Back Package and we provide the costs associated with its re-shipment in the event of exchange.

All clothing must be returned unwrought and not washed with tied labels and in the impeccable state in which they were received. We reserve the right to refuse the exchange of damaged clothing.

Looking forward to seeing you at the UPA!