General terms of sale

UPE FAMILY company SARL with capital of 1000 euros

Headquarters: 42 AVENUE ARISTIDE BRIAND 65000 TARBES;

Telephone number 0778645710;

Email address hello@upe-family.fr;

RCS (or trades' directory) of N °;

Intra-community VAT n °;

The person in charge of the publication natural person is an attached marine;

 

General conditions of sale of products sold on UPE FAMILY

Date of last update: 21/07/2020

 

Article 1: object

These conditions govern sales by the company UPE FAMILY 12 rue Lapeyrere 75018 Paris de.

 

Article 2 - Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. In case of order to a country other than metropolitan France you are the importer of the products concerned. Customs duties or other local taxes or import duties or State taxes are likely to be payable. These rights and are not the responsibility of the company UPE FAMILY. They will be at your expense and fall within your full responsibility, both in terms of statements and payments to the relevant authorities and bodies of your country. We advise you to inquire about these aspects with your local authorities. All orders irrespective of their origin are payable in euros. The society UPE FAMILY reserves the right to modify its prices at any time, but the product will be charged on the basis of the tariff in effect at the time of the validation of the order and subject to availability. The products remain the property of the company UPE FAMILY Until full payment of the price. CAUTION: As soon as you physically take possession of the products ordered, the risks of loss or damage to the products are transferred.

 

Article 3 - Commands

You can order: On the Internet : www.upe-family.com/ The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order. The society UPE FAMILY reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

 

Article 4 - Validation of your order

Any order on the website www.upe-family.com/ assumes adherence to these terms and conditions. Any order confirmation causes your full membership to these general conditions of sale, without exception or reserve. The entire data provided and the registered confirmation will vaudden proof of the transaction. You declare to have perfect knowledge. The order confirmation will be a signature and acceptance of the operations carried out. A summary of your order information and these Terms and Conditions, you will be communicated in PDF format via the confirmation e-mail address of your order.

Article 5 - Payment

Validating your order involves for you the obligation to pay the price indicated. The payment of your purchases is made by credit card through the secure system. The flow of the card is only performed at the time of the shipment of the order. In case of fractional deliveries, only the products shipped are debited.

 

Article 6 - Retraction

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of retraction without having to justify reasons or to pay penalty. Returns are to be performed in their original and complete status (packing, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be likely to defeat the right of withdrawal. The return fee are. In case of exercise of the right of withdrawal, the company UPE FAMILY will reimburse the sums paid, within 14 days of notification of your application and via the same payment method as that used during the order. Exceptions to the right of retractation In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: the provision of services fully implemented before the end of the withdrawal period and whose execution has Started after express prior agreement of the consumer and express renunciation with his right of withdrawal. The provision of goods or services whose price depends on fluctuations in the financial market escaping the control of the professional and likely to occur during the withdrawal period. The provision of goods made according to consumer specifications or significantly personalized. The provision of goods likely to deteriorate or permit quickly. The provision of goods that have been descented by the consumer after delivery and can not be returned for health or health protection reasons. The provision of goods which, after having been delivered and by their nature, are mixed inseparably with other articles; The provision of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed to the conclusion of the contract depends on fluctuations in the market beyond the control of the professional. The provision of audio or video recordings or computer software when they have been desceased by the consumer after delivery. The provision of a newspaper, a periodical or magazine, except for subscription contracts to these publications. Transactions concluded at a public bid. The provision of numerical content not provided on a material medium whose execution has begun after express prior agreement of the consumer and express renunciation with his right of withdrawal. Article 7- Availability Our products are proposed as long as they are visible on the site www.upe-family.com/ and within the limits of available stocks. For non-stored products, our offers are valid subject to availability at our suppliers. In case of unavailability of product after passing your order, we will inform you by email. Your order will be automatically canceled and no bank flow will be made. In addition, the website www.upe-family.com/ Does not intend to sell its products in large quantities. Therefore society UPE FAMILY reserves the right to refuse the orders of identical articles.

 

Article 8 - Delivery

The products are delivered to the delivery address indicated during the order process, within the time indicated on the command validation page. In the event of a delay of shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you. In accordance with the legal provisions, in the event of delivery delay, you benefit from the possibility of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its reimbursement and the cost of routing under the terms of Article L 138-3 of the Consumer Code. In case of deliveries by a carrier, the company UPE FAMILY Can not be held responsible for delivery delay due exclusively to a client's unavailability after several appointment proposals.

 

Article 9 - Guarantee

All our products benefit from the legal guarantee of compliance and the guarantee of hidden defects, provided for in Articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned, exchanged or refunded. All claims, requests for exchange or repayment must be made within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The shipping costs will be reimbursed on the basis of the charged rate and the return fee will be reimbursed on presentation of the supporting documents. The provisions of this article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

 

Article 10 - Responsibility

The proposed products comply with the French legislation in force. The responsibility of the company UPE FAMILY can not be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of import or use of the products or services you plan to order. In addition, the company UPE FAMILY can not be held responsible for damage resulting from misuse of the purchased product. Finally, the responsibility of the company UPE FAMILY Can not be engaged for all disadvantages or damages inherent in the use of the Internet, including a breach of service, external intrusion or the presence of computer viruses.

 

Article 11 - Law applicable in case of disputes

The language of this contract is French. These conditions of sale are subjected to French law. In case of dispute, the French courts will be the only competent.

 

Article 12 - Intellectual Property

All elements of the site www.upe-family.com/ are and remain the intellectual and exclusive property of the company UPE FAMILY. No one is allowed to reproduce, operate, rebroadcast, or use, even partially, elements of the site they are software, visual or sound. Any simple or hyperlink is strictly forbidden without an express written agreement of the company UPE FAMILY. Article 13 - Personal data Society UPE FAMILY reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we address. They can also be transmitted to companies that contribute to these relationships, such as those responsible for executing services and orders for their management, execution, treatment and payment. This information and data are also kept for security purposes to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you directly on the website.

 

Article 14 - Archiving proof

The society UPE FAMILY Archive the orders and invoices on a reliable and sustainable support constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. Computerized registers of society UPE FAMILY will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.